Privacy Policy
Privacy Policy Sections
Navigate to any section of our privacy policy
What Information We Collect
Types of data we collect and why we need it
Account Information
Email Address
For account access and important notifications
Organization Name
For context and compliance reporting
Team Members
Names of invited team members for account access
AI Agent Monitoring Data
We collect telemetry data from your AI systems to provide compliance monitoring services:
API Calls & Responses
For compliance analysis and violation detection
Model Interactions
Messages and data flowing through AI pipelines
PII Detection
Identifying and flagging personally identifiable information
Error Logs & Metrics
System errors, compliance events, and performance data
How We Use Your Information
The purposes for which we process your data
Primary Services
Compliance Monitoring
Monitor your AI agents for regulatory compliance violations
Generate Reports
Create compliance reports and audit trails
Alert Systems
Notify you of compliance violations and risks
Service Improvement
Platform Enhancement
Improve detection accuracy and reduce false positives
Customer Support
Help troubleshoot issues and optimize your setup
Industry Insights
Anonymous trends to improve AI compliance industry-wide
How We Protect Your Data
Security measures and safeguards we implement
Technical Safeguards
Access Controls
Data Retention
How long we keep your information
Account Data
Active Accounts: Retained while your account is active
Terminated Accounts: Deleted after 90 days
Telemetry Data
Active Organizations: Retained for 3 years (for compliance reporting)
After Termination: Deleted after 90 days
Your Privacy Rights
What you can do with your personal information
Access & Control
📋 Access Your Data
Request a copy of all personal data we have about you
✏️ Correct Information
Fix any incorrect or incomplete information
Deletion & Export
🗑️ Delete Your Data
Request deletion of your account and associated data
📤 Export Data
Get your compliance data in machine-readable formats
How to Exercise Your Rights
To exercise any of these rights, simply email us at hello@mensterra.com. We'll respond within 30 days and may ask you to verify your identity for security purposes.
Contact Us About Privacy
Questions about this policy or your data
Have Questions About Your Privacy?
We're committed to transparency and protecting your privacy. If you have any questions about this policy or how we handle your data, we're here to help.